Privacy Policy
Dvideo Productions is a brand of Dvideo Inc., 7 Rye Ridge Plz #130, Rye Brook, NY 10573. This policy explains how we handle your information. Last updated: August 4, 2026.
Information We Collect
We collect the contact details you share through our forms, such as your name, email, and phone number, along with the project files you upload to us. Payments are handled by our payment processor; we never store card numbers.
How We Use It
We use your information to provide our services, communicate with you about your project, and improve this website. Transactional email is sent through our email provider, and we use standard analytics to understand how the site is used.
Media Storage & Retention
Your project media is stored securely with a third-party cloud provider while we work on it, and your project portal stays open for 45 days after delivery. After that we do not guarantee a retention period: we keep material as long as we reasonably can, as a courtesy, so please keep your own copies. Business records are kept as required by law.
Sharing
We share information only with the service providers needed to run our business, such as payment processing, email, and cloud storage. We never sell your information.
Cookies & Analytics
We use standard cookies and analytics to understand how visitors use the site and to make it better.
Your Choices
You can contact us at any time to access or delete the information we hold about you.
Contact
Questions about this policy? Email us at [email protected].